Privacy Policy

Privacy Policy Effective Date: APRIL….2024

The Africa Chamber of Commerce values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

General Principles The Africa Chamber of Commerce (“we,” “us,” “our”) operates this website and related platforms to serve its members and the public. By using our website, you agree to the terms of this Privacy Policy. As our services and business evolve, we may update this policy, so please review it periodically to stay informed.

Applicability This Privacy Policy applies to information we collect through:

• Our website and mobile versions
• Social media platforms we manage.
• Any interactions with our services and programs

This policy does not cover information collected offline, such as via phone, mail, or in person.

For International Users If you are accessing our website from outside Africa, please note that your information will be transmitted to and processed in Africa. By using our site, you consent to this transfer of data in compliance with this Privacy Policy and applicable African laws.

What Information Do We Collect?

Personal Information: We may collect the following types of personally identifiable information (“Personal Information”) when you engage with our website or services:

• Name, company name, job title
• Contact information, such as postal address, phone number, and email address
• Payment information for transactions or donations
• Your preferences, interests, and demographic data
• Information about your interactions with our website, including browsing history.

You may provide this information directly when you:

• Create an account on our website.
• Register for events or programs.
• Sign up for newsletters or mailing lists.
• Make purchases or donations.
• Participate in surveys, sweepstakes, or contests.
• Communicate with us through web forms, chat rooms, or social media.

Non-Personal Information (Site Usage Data): We also collect non-personally identifiable information through technologies such as:

• IP addresses and domain names
• Browser type, operating system, and device information
• Clickstream data (pages viewed, links clicked)
• Referring website or search engine
• Location data, including mobile device location.

This information helps us understand how users engage with our site and improve our services.

Cookies and Tracking Technologies We use cookies, pixel tags, and other tracking technologies to personalize your experience, collect aggregated data, and facilitate the functionality of our website. You may opt to disable cookies through your browser settings, but doing so may affect your experience on our site.

Do-Not-Track Disclosures At this time, our website does not respond to “Do Not Track” signals. If a universal standard for DNT compliance is established, we will update our policy accordingly.

How We Use Your Information

We may use your Personal Information for the following purposes:

• To provide and manage our services.
• To process your transactions and deliver event registrations.
• To respond to inquiries and provide customer service.
• For marketing purposes, such as sending you information about programs, services, or events that we believe may be of interest to you.
• To comply with legal requirements or respond to lawful requests.
• To improve our website, services, and programs
• For research and development, including analysing site usage and user preferences.
• To prevent fraud or other illegal activities

How We Share Your Information

We may share your information with third parties under the following conditions:

• Service Providers: We may share data with trusted third-party service providers to assist us with website operations, payment processing, or marketing efforts.
• Affiliates: We may share information with our affiliated organizations within the Africa Chamber of Commerce network.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to government requests.
• Business Transfers: In the event of a merger, acquisition, or other business reorganization, your information may be part of the transferred assets.
• Third-Party Marketing: We may share your information with third parties for their own marketing purposes unless you opt out.

Your Choices: Opt-In and Opt-Out You may opt out of receiving promotional communications from us at any time by following the instructions in those messages or contacting us directly at [insert contact email]. Even if you opt out of marketing communications, we may still contact you regarding your transactions or account-related information.

To stop receiving marketing communications from third parties with whom we have shared your information, you will need to contact them directly.

Security Measures We take appropriate security measures to protect your Personal Information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.

Access to Your Information You may review, correct, or delete the Personal Information we hold about you by contacting us at [insert contact details]. We may require you to verify your identity before making any changes.

Third-Party Links Our website may contain links to other websites operated by third parties. These sites have their own privacy policies, which govern the collection and use of your information. We are not responsible for the practices of these external sites, and we encourage you to review their privacy policies.

Changes to This Policy We may update this Privacy Policy from time to time. When changes are made, we will post the revised policy on this page with the updated “Effective Date.” If the changes are significant, we may notify you by email or other means.

Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Africa Chamber of Commerce
Fletcher Way, Hemel Hempstead HP2 5SE, UK
info@africanchambersofcommerce.org
01442 508939